Case study: Job&Talent Business transforms GLS workforce management and reduces costs with real-time data and automation

Growth

Madrid/Atlanta, 23 November 2024 – Job&Talent, the world-leading marketplace for essential workers, releases the results of a new case study, showcasing how its partnership with global logistics leader GLS is driving operational efficiency and cost savings through innovative workforce management solutions. 

In just eight weeks, GLS has seen significant gains in workforce efficiency thanks to Job&Talent’s innovative workforce management platform, Job&Talent Business, which integrates real-time data and automation into daily workforce operations. The results are particularly significant for the logistics industry, where managing large-scale, temporary labor with precision is essential for business success.

Key results within just 8 weeks of implementation:

  • Near-perfect attendance: GLS achieved 99.6% attendance through Job&Talent’s real-time clocking and attendance tracking feature.

  • Improved workforce quality: The use of worker ratings and feedback has turned workforce evaluations into a data-driven process, with 7 out of 10 workers consistently gaining top performance ratings over 4.5 (out of 5). 

  • Significant time-saving: GLS is eliminating a raft of manual tasks through integrated features and automation between the supervisor and worker apps. By trusting the app to manage activities like shift confirmations and clocking, it allows managers to focus on core operational activities.

This tool is a game-changer for managing temporary workers. Before using Job&Talent Business, the process was manual [...] we were using too many resources and the data on worker availability wasn’t reliable. We’re now thinking about cutting back on some of our regular tasks because we trust the app to handle them reliably.

said Juan Sandes, COO of GLS Spain.

Transforming temporary workforce management through technology

Before using Job&Talent Business, GLS faced challenges with manual attendance tracking, spending up to three hours each shift to confirm which workers were on-site. This delay was critical, as it impaired their ability to make necessary adjustments for absences. Now, shift managers using Job&Talent’s real-time clocking feature can react within 10–15 minutes, enabling faster decision-making and preventing costly operational delays.

In addition to improving attendance tracking, the platform has automated repetitive administrative tasks, such as shift confirmations and clocking, significantly reducing the time spent on paperwork or counting heads. GLS onsite managers now rely on the app’s real-time data to monitor workforce attendance and make informed staffing decisions that optimize performance.

Improving workforce quality with data-driven insights

GLS also uses Job&Talent’s worker rating and feedback feature to objectively evaluate worker performance. By implementing a data-driven approach to workforce reviews, GLS has been able to increase workforce quality and ensure top performers are retained. The platform’s rating system provides a standardized way to assess workers, eliminating subjectivity and helping GLS make smarter decisions when it comes to rehiring.

Driving operational efficiency and unlocking growth

Job&Talent’s platform is designed to empower companies like GLS by delivering real-time insights and enabling faster, smarter decision-making. Through automated processes and workforce analytics, GLS has unlocked previously unattainable growth opportunities, reduced operational costs, and improved overall efficiency.

As logistics companies face increasing pressure to meet demand and maintain smooth operations, innovative solutions like Job&Talent Business are essential for managing the complex challenges of temporary workforce management.

About Job&Talent

Job&Talent is a world-leading marketplace for essential work, matching great people with great companies directly through its platform. Founded in 2009, its mission is to empower workers by offering stability, faster job placements and fair treatment, while supporting companies with efficient workforce management solutions. The AI-enabled platform streamlines and automates workforce management, helping businesses achieve higher productivity and workforce reliability. In 2023, Job&Talent placed over 310,000 workers in more than 3,800 companies across industries like logistics and retail. Headquartered in Madrid, Job&Talent operates in 10 countries across Europe, the U.S., and Latin America, backed by leading investors such as Atomico, Kinnevik, and Softbank.
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